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Training
Project Management
Salesforce CRM Consulting
Force.com
Business Process Automation
Product/Solution Design
User adoption is dependent on how well the training approach compliments the solution's functionality.

What we do
Quattro tailors training to the unique business objectives of each project. We adopt a user-scenario focused and hands-on approach to training through offering the following deliverables:

  • Training delivery
  • Training user guides
  • Training instructor guides
  • Quick reference guides
  • Exercise guides

WHAT WE HAVE DONE
Quattro has developed training material and delivered interactive instructional courses for hundreds of configured solutions. One of the world's leading financial services firms, recently retained Quattro to collaborate on the training solution for a CRM implementation across 20 countries. Quattro collaborated with the business project managers and IT team to deliver a successful customised training solution which included user handbooks, instructor guides and quick reference materials.

HOW WE DO IT
When it comes to successful customers, our philosophy is to "listen & deliver". Consistent with this approach, our course of action with customised training is grounded in tailoring the message around the project's key business objectives.

The training methodology employed follows a simple approach:

  • Training requirements workshop with key stakeholders
  • Develop training material
  • Review and refine material
  • Train the trainer, where desired